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Support during Coronavirus (COVID-19)

WE ARE OPEN. We are continuing to accept referrals. Throughout the pandemic we have been offering telephone, video and online therapy, all of which have proved to be successful. Face to face appointments are also available. Due to Coronavirus (Covid-19), we have made some temporary changes to keep you and our staff safe.

Support during Coronavirus (COVID-19)

Accessibility Statement

This statement applies to content published on the iapt.rdash.nhs.uk domain.

This website is run by Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH).

RDaSH want all of our services to be inclusive and this includes our website. We want to make our information as accessible as we can to all visitors to our site and have designed it with this in mind..

The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not written in plain English
  • some tables do not have row headings
  • some documents have poor colour contrast
  • some heading elements are not consistent
  • some images do not have image descriptions
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • we have a large number of old publication documents which are in PDF format and haven’t been designed for accessibility
  • some external content is embedded in our website, such as YouTube videos, and you cannot easily scale these on screen (but you can open a full screen version). We also have no control over the accessibility of their video controls.

Each team that publishes content on the iapt.rdash.nhs.uk site is responsible for making sure it meets the accessibility regulations. We will update the statement when issues are fixed or when we expect them to be fixed.

If you have any problems accessing information on this website, or would like any of our work in a different format like a more accessible PDF, large print, easy read, audio recording, or braille please email: rdash.rdashcommunications@nhs.net

Reporting accessibility problems

While we do use some automated tools to help us identify any accessibility problems with our site, our web team are only human. If you find you are unable to use our website in any way please contact us by emailing rdash.webdevelopment@nhs.net 

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

RDaSH is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  1. Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  2. Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
  3. Some pages have duplicate titles. This may make it difficult for users to orient themselves and find the right content. This fails WCAG 2.4.2 success criterion (Page Titled).
  4. Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways).
  5. Some pages have inconsistently-placed language navigation. This fails WCAG 2.1 success criterion 3.2.4 success criterion (Consistent Identification).
  6. Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  7. Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
  8. Many documents are in less accessible formats, for example PDF. Non-HTML documents published on or after 23 September 2018 must have an accessible format.

PDFs and non-HTML documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

Disproportionate burden

We believe that fixing the accessibility problems with some content such as documents in PDF format would be disproportionate because the relevant platform will be retired soon.

Staff accessibility training

RDaSH are committed to accessibility and have engaged with external experts to provide guidance and training to our staff.